tes71's Privacy Policy

Introduction & Scope

tes71 is an online gaming platform that offers live casino, slot games, and sports betting to users in Bangladesh. When you register on tes71 or use any of our services, you agree to the terms of this privacy policy.

This policy explains what information we collect, why we collect it, how it is used, and what rights you have over your information. It applies equally to tes71's website, mobile application, and all other digital services.

Our platform is for users aged 21 and above only. We do not knowingly collect information from minors, and if we become aware that such information has entered our system, it will be deleted immediately.

Information We Collect

tes71 collects various types of information from different sources. This information falls into two main categories: information you provide voluntarily, and information collected automatically.

2.1 Information You Provide

• Full name, date of birth, and contact details provided at registration
• Email address and mobile number
• A copy of your national ID card or passport for identity verification
• Payment information provided for financial transactions (bKash, Nagad, Rocket account numbers or bank details)
• Information provided when contacting the support team
• Your preferences and profile settings

2.2 Automatically Collected Information

• IP address and device identity (Device ID)
• Browser type, operating system, and device information
• Your activity and navigation logs on the platform
• Login date, time, and session duration
• Transaction history and game activity
• Data collected through cookies and similar tracking technologies

Purpose of Using Information

tes71 uses your information only for specific, legitimate purposes. We do not use any personal information unnecessarily.

• Account management and identity verification: Information is used to keep your account active and to confirm your identity.
• Payment processing: Relevant information is used to complete deposit and withdrawal transactions.
• Customer support: Information is used to resolve your issues and provide assistance.
• Fraud prevention and security: Information is analysed to ensure platform security and to detect unlawful activity.
• Service improvement: Anonymised information is used to improve the user experience and platform performance.
• Legal compliance: Necessary information is retained to comply with applicable laws and regulations.
• Promotional communications: Bonus offers and updates may be sent based on your consent. You may opt out of these communications at any time.

Data Security Measures

tes71 uses industry-standard technology to protect your personal and financial information. Our security framework is as follows:

4.1 Technical Security

• SSL/TLS encryption: All data transferred between your browser and our servers is secured with 256-bit SSL encryption.
• Database encryption: All stored sensitive information is kept in an encrypted state.
• Firewall and intrusion detection: Our infrastructure is protected by advanced firewalls and a real-time threat detection system.
• Two-factor authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.

4.2 Organisational Security

• Only authorised personnel may access your personal information.
• All staff receive regular training on data protection.
• Data sharing with third-party service providers is limited and governed by contract.
• If a security breach is identified, users are notified within a defined timeframe.

Data Sharing & Third Parties

tes71 does not sell your personal information to any third party. However, limited information may be shared in specific circumstances:

• Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment provider.
• Identity verification services: Information may be shared with approved verification bodies for the KYC process.
• Technology infrastructure providers: Limited information is shared with trusted partners for cloud storage and server services, always under strict confidentiality agreements.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud prevention: Relevant information may be shared to assist in investigations into money laundering or other unlawful activity.

Before sharing any information with a third party, we confirm that they also adhere to data protection standards equivalent to our own.

Cookies & Tracking Technologies

tes71 uses cookies and similar technologies on its platform. Cookies are small data files stored on your device that improve your browsing experience.

6.1 Types of Cookies We Use

• Essential cookies: Required for the basic functionality of the platform, such as maintaining your login session.
• Functional cookies: Used to remember your preferences, such as language and settings.
• Analytics cookies: Collect anonymous data to help us understand how users interact with the platform.
• Security cookies: Help prevent fraud and unauthorised access.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may affect the proper functioning of some platform features.

Data Retention Period

tes71 does not retain your personal information beyond the period necessary. Retention periods are determined according to the following criteria:

• Active accounts: All relevant information is retained while your account remains active.
• Closed accounts: After an account is closed, financial transaction records are retained for a specified period as required by law.
• Identity verification documents: KYC documents are retained for a defined period even after account closure.
• Marketing data: If you withdraw your consent, marketing communication data is deleted as quickly as possible.
• Analytics data: Anonymised analytics data may be retained for an extended period, as it does not identify any individual.

Your Rights

If you have an account with tes71, you have the following rights regarding your personal information:

8.1 Right to Access

You may request at any time to see what information we hold about you. We will provide this information within a defined timeframe.

8.2 Right to Correction

If any of your information is inaccurate, you may request a correction. Much of your information can be updated directly in your account settings.

8.3 Right to Deletion

In certain circumstances you may request that your account and information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will act on your objection promptly upon receipt.

8.5 Right to Data Portability

You may request your information in a standard, machine-readable format.

International Data Transfers

tes71 uses global infrastructure to deliver its services. Your information may sometimes be processed or stored on servers outside Bangladesh. In such cases, we ensure that:

• International data transfers are always conducted under appropriate safeguards.
• The receiving party maintains data protection standards consistent with our privacy policy.
• Your information is always handled in accordance with the principles set out in this privacy policy.

Protection of Children's and Minors' Information

tes71 strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect any information from minors.

Age verification is a mandatory step in the registration process. If a user creates an account using a false age and this comes to our attention, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child has created an account on tes71, please contact our support team. We will resolve the matter promptly.

Changes to the Privacy Policy

tes71 may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• You will be informed of the changes when you log in to the platform.
• The updated policy will be published on this page.

Continued use of the platform after a revised policy is published will be taken as your acceptance of the new policy. If you do not agree with the changes, you may close your account.

Contact & Complaint Resolution

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us. tes71 is committed to responding to any privacy-related request.

We will do our best to respond to your request as quickly as possible. More complex matters may take a little longer, but we will keep you updated on progress.